If you have problems or technical difficulties with the
thriXXX software (installation problems, unexplained crashes etc... ), please read the
FAQ first. Probably your problem can be solved by following the hints there.
Otherwise please fill out a
troublereport accurately and send it to us. The more information you provide concerning the problem, the better our techs can help you to solve it. Please also attach the according log file (depending on the software causing the problem) as it contains important information and error messages that help us to locate and analyze the problem.
FAQ
Troublereport